Business Terms and Conditions
T.A.D. Praha, s.r.o.
Pod Kavalírkou 1/1291, Praha 5 - Košíře, 150 00, IČO: 25579533
registered in the Commercial Register maintained by the Municipal Court in Prague, registration Municipal Court in Prague
for the sale of goods via an on-line shop located at eshop.tadpraha.cz
These Business Terms and Conditions (the "Terms and Conditions") of T.A.D. Praha, s.r.o. (hereinafter referred to as "TAD Praha"), with its registered office at Pod Kavalírkou 1/1292, Prague 5 - Košíře, 150 00, identification number: 25579533, registered in the Commercial Register maintained by the Municipal Court in Prague, registration Municipal Court in Prague file no. C 287787 (hereinafter referred to as "the Seller"), in accordance with the provisions of Section 1751 (1) of Act No. 89/2012 Coll. on the basis of a purchase contract (hereinafter referred to as the “Purchase Agreement”) concluded between the Seller and another natural person (hereinafter referred to as the “Buyer”) via the Seller's e-shop. The e-shop is operated by the Seller on a website located at (hereinafter referred to as the "Website") via the Website interface (hereinafter referred to as the "Store Web Interface"). The Terms and Conditions do not apply in cases where a person intending to purchase goods from the Seller is a legal person or person acting in the course of ordering goods in the course of his business or in his own pursuit of his profession. Provisions deviating from the Terms and Conditions may be agreed in the Purchase Agreement. Different arrangements in the Purchase Agreement take precedence over the terms and conditions of the Terms and Conditions. The Terms and Conditions may be amended or supplemented by the Seller. This provision does not affect the rights and obligations arising during the period of effect of the previous version of the Terms and Conditions.
Upon registration of the buyer on the website, the buyer can access their user interface. From its user interface, the buyer may order goods (hereinafter referred to as "user account"). In case the web interface of the shop allows it, the buyer can also order goods without registration directly from the web interface of the shop. When registering on the website and when ordering goods, the buyer is obliged to provide correct and true information. The Buyer is obliged to update the data stated in the User Account in any change. The information given by the buyer in the user account and when ordering goods is considered by the seller to be correct. User account access is secured by user name and password. The buyer is obliged to maintain confidentiality regarding the information necessary to access his user account. The Buyer is not entitled to allow third parties to use the User Account. The Seller may cancel the User Account, especially if the Buyer does not use his / her User Account for more than 12 months or if the Buyer violates his / her obligations under the Purchase Agreement (including Terms and Conditions). Buyer acknowledges that the user account may not be available continuously, especially with regard to the necessary maintenance of hardware and software vendor, or. necessary maintenance of hardware and software of third parties.
Conclusion of the purchase contract
All presentation of goods placed in the web interface of the shop is of informative nature and the seller is not obliged to conclude a purchase contract regarding this goods. Section 1732 (2) of the Civil Code does not apply.
The web interface of the store contains information about the goods, including prices of individual goods. The prices of the goods include VAT and all related charges.
Prices of goods remain in effect as long as they are displayed in the store's web interface. This provision does not limit the Seller's ability to conclude a Purchase Agreement under individually agreed conditions.
The web interface also contains information about the costs associated with packaging and delivery of the goods. Information about the costs associated with packaging and delivery of the goods listed in the web interface of the shop applies only in cases where the goods are delivered within the territory of the Czech and Slovak Republics, other countries will be dealt with individually.
all combinations of transport and payments are predefined, but can be changed upon agreement
To order the goods, the buyer fills in the order form in the web interface of the shop. In particular, the order form contains information about:
the ordered goods (the buyer inserts the ordered goods into the electronic shopping cart of the web interface of the shop),
the method of payment of the purchase price of the goods, information on the required method of delivery of the ordered goods
information about the costs associated with the delivery of the goods
Before sending the order to the seller, the buyer is allowed to check and change the data entered into the order by the buyer, even with regard to the possibility of the buyer to detect and correct errors in entering data into the order. The order is sent by the buyer to the seller by clicking on the "COMPLETE ORDER" button. The data listed in the order they are deemed correct by the seller. Seller immediately upon receipt of the order confirms this receipt to the buyer by e-mail, to the e-mail address of the buyer specified in the user account or order (hereinafter referred to as "electronic address of the buyer").
Depending on the nature of the order (quantity of goods, purchase price, estimated shipping costs), the seller is always entitled to ask the buyer for additional confirmation of the order (for example in writing or by phone). The contractual relationship between the Seller and the Buyer arises upon delivery of the Order Acceptance (Acceptance) sent to the Buyer by e-mail to the Buyer's e-mail address. The buyer agrees to use the means of distance communication to conclude the purchase contract. The costs incurred by the buyer when using the means of distance communication in connection with the conclusion of the purchase contract (the cost of internet access, the cost of telephone calls) are borne by the buyer, which costs do not differ from the base rate.
Price of goods and payment methods
The price of the goods and any costs associated with the delivery of the goods under the purchase contract may be paid by the buyer to the seller in the following ways:
payment in cash upon personal collection
cash on delivery payment on delivery (the carrier takes the cash from the customer)
advanced payment by bank transfer
bank transfer payment (individual agreement)
Together with the purchase price, the Buyer is also obliged to pay the Seller the costs associated with packaging and delivery of the goods at the agreed amount. Unless expressly stated otherwise, the purchase price is also understood to include the costs associated with the delivery of the goods.
The Seller does not require the Buyer to make a deposit or other similar payment. This does not affect the provisions of Article 4.6 of the Business Terms and Conditions regarding the obligation to pay the purchase price in advance.
If the total order price exceeds CZK 20,000 without VAT (unless agreed otherwise), this order will be discussed in person according to the type of goods and business conditions of our suppliers.
In the case of cashless payment, the buyer is obliged to pay the purchase price of the goods together with the variable symbol of the payment. In the case of cashless payment, the buyer's obligation to pay the purchase price is fulfilled at the moment of crediting the relevant amount to the seller's account.
The Seller is entitled, especially in the event that the Buyer does not additionally confirm the order, to demand payment of the entire purchase price before the goods are shipped to the Buyer. Section 2119 (1) of the Civil Code does not apply.
Any discounts on the price of goods provided by the Seller to the Buyer cannot be combined.
If it is customary in the course of trade or if it is stipulated by generally binding legal regulations, the Seller shall issue a tax document - invoice for the payments made on the basis of the purchase contract to the Buyer. The seller is a payer of value added tax. The tax document - invoice will be issued by the seller to the buyer after payment of the price of the goods and will be sent in electronic form to the buyer's electronic address.
According to the Act on the Registration of Sales, the Seller is obliged to issue a receipt to the Buyer and at the same time he is obliged to register the received sales with the tax administrator online; in case of technical failure, within 48 hours at the latest.
Withdrawal from the purchase contract
The Buyer acknowledges that pursuant to the provisions of Section 1837 of the Civil Code, it is not possible to withdraw from the purchase contract for the delivery of goods modified according to the buyer's wish or for the person from the contract of delivery of perishable goods and goods , which has been irrevocably mixed with other goods upon delivery, from a contract for the delivery of goods in a sealed package that the consumer has removed from the packaging and cannot be returned for hygienic reasons and from a purchase agreement for the delivery of a sound or video recording or a computer program if it has violated their original packaging. If this is not the case, or if there is no other case where the Purchase Contract cannot be withdrawn, the Purchaser has the right to withdraw from the Purchase Contract in accordance with Section 1829 (1) of the Civil Code within fourteen (14) days of receipt of the goods. , where the subject of the purchase contract is several types of goods or the delivery of several parts, this period runs from the date of receipt of the last delivery of the goods. Withdrawal from the Purchase Agreement must be sent to the Seller within the period specified in the previous sentence. Withdrawal from the Purchase Contract may be sent by the Buyer to, among other things, the address of the Seller's premises or the Seller's e-mail address email@example.com.
The Seller is entitled to unilaterally set off the claim for damages to the goods against the Buyer's claim for the refund of the purchase price.
In cases where the Buyer has the right to withdraw from the Purchase Contract in accordance with Section 1829 (1) of the Civil Code, the Seller is also entitled to withdraw from the Purchase Contract at any time until the goods are taken over by the Buyer. In such a case, the Seller shall return the purchase price to the Buyer without undue delay, by wire transfer to the account specified by the Buyer.
If a gift is given to the buyer together with the goods, the gift contract between the seller and the buyer is concluded with the termination condition that if the buyer withdraws from the contract, the gift contract for such gift is lost and the buyer is obliged to return the goods to gift provided.
Transportation and delivery of goods
sent by Czech Post - free in the Czech Republic
sending via DPD carrier - free in CR (Slovakia 10-15 EUR by weight, other EU countries 19 EUR)
courier transport in Prague - free for regular customers
also the possibility of transporting DHL or TNT - price according to weight and selected services of the given carrier
If the mode of transport is negotiated on the basis of a special request of the buyer, the buyer bears the risk and any additional costs associated with this mode of transport.
If the Seller is obliged under the Purchase Contract to deliver the goods to the place specified by the Buyer in the order, the Buyer is obliged to accept the goods upon delivery.
In the event that the goods must be delivered repeatedly or in any other way than stated in the order for reasons on the part of the buyer, the buyer is obliged to pay the costs associated with repeated delivery of the goods, respectively. costs associated with other means of delivery. When taking over the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and in case of any defects to notify the carrier immediately. If the packaging is found to be in breach, indicating the unauthorized entry into the shipment, the Buyer may not accept the shipment from the carrier. Other rights and obligations of the parties in the transport of goods may be modified by the Seller's special delivery terms, if issued by the Seller.
Defective performance rights
The rights and obligations of the contracting parties regarding the rights of defective performance are governed by the relevant generally binding legal regulations (in particular provisions of Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174 of the Civil Code and Act No. 634/1992 Coll., On Consumer Protection, as amended).
The Seller is liable to the Buyer that the goods have no defects upon receipt. In particular, the seller is liable to the buyer that at the time the goods were taken over by the buyer:
the goods have properties that the parties have agreed, and if the agreement is missing, it has properties that the seller or manufacturer has described or which the buyer has expected with regard to the nature of the goods and the advertising they perform,
the goods are fit for the purpose stated by the seller or for which goods of this kind are usually used,
the goods correspond to the quality or design of the agreed sample or template, if the quality or design was determined according to the agreed sample or template,
jthe goods in the appropriate quantity, measure or weight and the goods comply with the legal requirements
Previous provision (The Seller is liable to the Buyer that the goods have no defects upon receipt. In particular, the Seller is liable to the Buyer that, at the time the Buyer took over the goods), they will not be used for goods sold at a lower price for a defect for which a lower price has been agreed, by its usual use, in the case of used goods, a defect corresponding to the degree of use or wear which the goods had on receipt by the buyer, or if this is due to the nature of the goods.
If a defect occurs within six months of receipt, the goods are deemed to have been defective upon receipt. The Buyer is entitled to exercise the right of defect that occurs in consumer goods within 24 months of receipt.
The rights of defective performance shall be exercised by the Buyer at the Seller's address at the premises of the Seller where the acceptance of the claim is possible with regard to the assortment of the goods sold, possibly at the registered office or place of business.
Other rights and obligations of the parties related to the seller's liability for defects may be regulated by the seller's complaint procedure.
Other rights and obligations of the parties
The buyer acquires ownership of the goods by paying the entire purchase price of the goods.
In relation to the Buyer, the Seller is not bound by any codes of conduct within the meaning of Section 1826 (1) (a). e) of the Civil Code.
Out-of-court settlement of consumer disputes arising from the purchase contract is the responsibility of the Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, ID: 000 20 869, Internet address: http://www.coi.cz.
The seller is entitled to sell goods on the basis of a trade license. Trade control is carried out within the scope of its competence by the relevant Trade Licensing Office. Supervision of personal data protection is performed by the Office for Personal Data Protection. The Czech Trade Inspection Authority performs, to a limited extent, supervision over compliance with Act No. 634/1992 Coll., On Consumer Protection, as amended.
The Buyer hereby assumes the risk of changing circumstances within the meaning of Section 1765 (2) of the Civil Code.
Protection of Personal Data
By sending an order from the online order form for the delivery of goods or services, the Customer confirms that he / she understands the terms of personal data protection, agrees to their wording and accepts them in their entirety.
T.A.D. Praha, s.r.o. is the processor and user of the personal data under Article 4 (7) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (protection of personal data) (hereinafter "GDPR"). The Provider undertakes to process personal data in accordance with legal regulations, incl. GDPR.
Personal information is all information about an identified or identifiable natural person; an identifiable natural person is a natural person who can be identified directly or indirectly, in particular by means of a particular identifier (e.g., name, telephone or e-mail contact) of that individual.
When Customer creates an order, we need just the data necessary for successful order execution (name, billing and delivery address, contact, or account number or VAT). The purpose of the processing of personal data is to execute the user's order and to exercise the rights and obligations arising from the contractual relationship between the Provider (T.A.D. Praha) and the Customer (providing information, informing about order status, dispatch of goods, invoicing). The legal reason for the processing of personal data is the fulfillment of the contract pursuant to Article 6 (1) b) GDPR, fulfillment of the statutory obligation of the administrator pursuant to Article 6 (1) c) the GDPR and the legitimate interest of the Provider pursuant to Article 6 (1) f) GDPR. The personal data are using only to fulfill the contract between T.A.D. Praha and the Customer and will not be provided to a third side or used for marketing purposes.
T.A.D. Praha saves personal data of the user for the time necessary to exercise the rights and obligations arising from the contractual relationship between T.A.D. Praha and the Customer, and claims arising from these contractual relationships (for 15 years from the termination of the contractual relationship). After that data will be deleted. You can browse and edit personal information that the Customer after logging in to the Customer's profile at www.eshop.tadpraha.cz or contacting employees of T.A.D. Praha (http://www.tadpraha.cz/pages/kontakty.php). Personal data can only be processed at T.A.D. Praha or its external employees bound by internal guideline and contracts in the sense of GDPR. At the same time T.A.D. Praha will do technically and organizationally protection of processed personal data in an appropriate manner, preventing unauthorized or accidental access to, modification, destruction, loss, unauthorized transmission or processing.
Customer has the right to request from T.A.D. Prague access to their personal data, their repair, limitation of processing or deletion. In addition, the Customer has the right to object to the processing and right to data portability.
Customer doesn´t have to provide personal information. However, the provision of personal data is a necessary for the conclusion and performance of the contract and without the provision of personal data, it is not possible to conclude the contract or by T.A.D. Prague to meet.
Sending commercial communications and storing cookies
The Buyer agrees to receive information related to the goods, services or business of the Seller to the Buyer's e-mail address and further agrees to receive commercial communications by the Seller to the Buyer's e-mail address.
Buyer agrees to store so-called cookies on his computer. If the purchase on the website can be made and the seller's obligations under the purchase contract are fulfilled without the so-called cookies being deposited on the buyer's computer, the buyer may withdraw the consent under the previous sentence at any time.
The Goods may be delivered to the Buyer's email address.
If the relationship established by the purchase agreement contains an international (foreign) element, then the parties agree that the relationship is governed by Czech law. This is without prejudice to consumer rights arising from generally binding legal regulations. If any provision of the Terms and Conditions is invalid or ineffective, or becomes, instead of the invalid provision, a provision whose meaning to the invalid provision is as close as possible. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions. The purchase contract, including terms and conditions, is archived by the seller in electronic form and is not accessible.
Contact details of the seller
delivery address: Pod Kavalírkou 1/1292, Praha 5 - Košíře, 150 00
Phone: +420 257 310 565